Full Case Management

MMI offers a full range of comprehensive case management services:

Medical Case Management - as "injury advocates" our nurse case managers work with all stakeholders to achieve the best possible outcome. By making a thorough assessment of the injury and treatment to date, asking questions of the physician and employer, we work to resolve the injury to the fullest extent in the quickest possible timeframe.

Telephonic Case Management - for those who simply want input from a nurse but no appointment attendance. Utilize the expertise of a nurse to follow-up telephonically with physician offices and other medical providers to improve the quality of the medical information you receive.

Catastrophic Case Management - serious injuries require special attention. With our team approach, these cases are assessed by more than one case manager to provide the most comprehensive information possible to all stakeholders. 24-hour referral is available by calling 877-757-4960 and leaving a message in the Operator voicemail.

Liability Case Management - Injury cases where you need more information about the diagnosis, medical treatment and long-term prognosis.


With my 17 years working within the workers’ compensation claims environment in a variety of capacities, I have worked with many case management organizations and can say with complete sincerity, MMI provides unparalleled case management services as a standout in what can seem to be a sea of other case management companies.

MMI has remained steadfast in preserving their boutique company feel with the ability to offer specialized services that many larger organizations simply cannot provide due to their size. Notably, our Claim team has repeatedly expressed their appreciation for their Peer and Record Reviews service which maintains a seamless process between the case manager and reviewer.